PRIVACY POLICY - DermaVue Hair Transplant

Effective Date: January 1, 2025
 Last Updated: January 1, 2025

1. Information We Collect

Personal Information:

  • Name, phone number, email address
  • Age, gender, location
  • Medical history related to hair loss
  • Photographs (before/after treatment)
  • Payment information (processed securely)

Automatically Collected:

  • IP address, device information
  • Cookies and tracking pixels
  • Website usage data via Google Analytics

2. How We Use Your Information

  • Schedule and manage consultations
  • Provide medical evaluation and treatment
  • Send appointment reminders via SMS/WhatsApp
  • Follow-up care and progress monitoring
  • Process payments securely
  • Improve our services
  • Legal compliance

3. Information Sharing

We NEVER sell your personal data. We share only with:

  • Medical professionals involved in your care
  • Payment processors (encrypted)
  • SMS/WhatsApp for appointment reminders
  • Legal authorities if required by law

4. Data Security

  • 256-bit SSL encryption
  • Secure servers with restricted access
  • Regular security audits
  • HIPAA-compliant data handling
  • Automatic data backup

5. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Delete your account
  • Opt-out of marketing communications
  • Request data portability

6. Data Retention

  • Medical records: 7 years (legal requirement)
  • Marketing data: Until opt-out
  • Payment records: 5 years

7. Cookies

We use cookies for:

  • Session management
  • Google Analytics
  • Facebook Pixel (if applicable)
  • Improving user experience

8. Third-Party Links

Our website may contain links to other sites. We're not responsible for their privacy practices.

9. Children's Privacy

We don't knowingly collect data from anyone under 18 for hair transplant services.

10. Changes to Privacy Policy

We may update this policy. Check this page periodically for changes.

11. Contact Us

Data Protection Officer
 DermaVue Hair Transplant
Email: help@dermavue.com
Phone: +91 8330860007

For privacy concerns or data requests, contact us within 48 hours response time.

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